Refund Policy
1. What this policy covers
This policy covers the Pro subscription only (500 yen a month or 5,000 yen a year, tax included). The free invoice builder and the free tools cost nothing, so there is nothing to refund for them.
2. Cancelling
You can cancel Pro at any time from your account page. Pro stays on until the end of the period you paid for. We do not give pro-rated refunds for the unused part of a month or a year, and we do not refund a period that has already started.
3. The seller and where to ask for a refund
Paddle sells Pro as the merchant of record. Paddle is the seller shown on the checkout, the receipt and your card statement. Send refund requests to Paddle's buyer support, using the contact details on your receipt or paddle.net. Paddle decides refunds under its buyer terms. For questions about the service itself (not payments), use the contact on our About page.
4. Wrong or duplicate charges
If you were charged by mistake or twice, contact Paddle with your receipt. We will help Paddle check the account.
5. Changes
We post any change to this policy on this page.
Last updated: 2026-10-16